Privacy Policy

Information on the handling of personal data in accordance with the GDPR.

This is a convenience translation. The German version is legally binding.

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Gebrüder Kraus GbR, Mozartweg 2, 82538 Geretsried · info@livoxtech.de

2. Data collected and purpose

Order processing

When you place an order, we collect your name, company, address, email, telephone number and, where applicable, VAT ID. We use this data exclusively for the execution of the contract, shipping, invoicing and legally required retention (e.g. commercial and tax law, § 147 AO). Legal basis: Art. 6 (1) (b) and (c) GDPR.

Shopping cart (local storage)

The shopping cart is stored exclusively locally in your browser (local storage). No cookies are set and no data is transmitted to our server as long as you do not submit an order.

Server log files

When you access our pages, our hosting provider automatically records your IP address, date/time, the page accessed and the user agent. This data serves technical security and error analysis purposes and is deleted after 14 days. Legal basis: Art. 6 (1) (f) GDPR.

3. Disclosure to third parties

We disclose your data only to shipping service providers (DHL/DPD) for delivery and to banks/tax advisors to the extent legally required. No transfer to third countries takes place.

4. Storage period

Order data is stored in accordance with commercial and tax law retention periods (6 or 10 years respectively) and deleted thereafter.

5. Your rights

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Complaint to a supervisory authority (Art. 77 GDPR)

To exercise your rights, please contact info@livoxtech.de.

6. Cookies / tracking

This website does not set any tracking cookies and does not use any external analytics services.